# Resolve common issues

Diagnose the actual boundary before retrying.

## No connected accounts

Check the active workspace, selected accounts after OAuth and account enablement. Refresh and inspect errors rather than treating an empty display as proof there are no accounts.

## Analytics permission errors

Identify the affected provider and missing scope. Reconnect only after the scope is approved and configured. Publishing permission does not imply insights permission.

## Nothing happens when clicking

Check required fields, disabled controls and the visible error/status message. Record the page, browser and action. Do not include credentials or recovery tokens in screenshots.

## Contact support

Email founder@notacompanynameyet.com with the affected channel, time, safe screenshot and post reference. Do not send passwords, access tokens or billing-card details.

## Permission or data issue

If Accounts shows a connected profile but Analytics is empty, inspect reporting coverage and scopes. If Compose rejects a Pin, check its board and title. If the queue reports uncertainty, verify the native account before retrying. These failures need different remedies.

## Escalate a reproducible problem

Write down the exact action and time, the destination and saved post ID, and the displayed error. Try one safe correction at a time. Do not reset all credentials or recreate every scheduled post as a general troubleshooting step.