Postroom Get help with Postroom
Useful information to include without exposing secrets.
Prepare your report
Tell us the page, channel, action, approximate time and displayed error. For a publishing issue, include its post ID and current receipt state. A screenshot can help, but remove passwords, private tokens and unrelated personal information.
Contact
Email founder@notacompanynameyet.com. For account removal, use My account to record a deletion request so it can be tracked. A request is reviewed before any shared account or workspace data is removed.
Publishing outcome uncertain
Include the saved receipt and public post link if it exists. Leave the uncertain job held while its outcome is investigated. Repeated uploads can create duplicates; support may need to check the provider rather than resend the content.
Billing inquiries
Include the subscription identifier and approximate payment time, if applicable. Never send card details or API keys. Cancellation concerns renewal; a refund request is a separate policy-driven action. Live checkout is not yet available.
